S4: E26 | Day 1 - Session 2 | Making the Dots | Spring 2024 CVBSummit

Jim Press, (Moderator) Work Truck Solutions, Senior Advisor, Mandar Dighe, Knapheide, Global Sales/Marketing, Kirk Mann, Mitsubishi HC Capital America, EVP, and Shaun Skinner, Isuzu Commercial Truck of America, Inc., President and COO, discuss the massive shift toward electric and zero-emission vehicles, especially given California's tough emission standards. They underline the importance of integrating different aspects of the industry to transform customer service, highlighting crucial areas such as collaboration, innovation in technology with connected vehicles and data analytics, and developing capabilities to respond to market changes. Despite potential disruptions, they remain hopeful about the industry's future.

Video Here:
https://youtu.be/vA5EwXePVYA?si=vHSWJMiV02nar9-M