S4: E30 | Day 1 - Session 6 | Humanizing the Dots | Spring 2024 CVBSummit

In this video, Allison Betz, VP of Clinical Products at ABA Technologies, discusses the use of technology in monitoring employee performance and behavior. She points out that although technology facilitates efficient and quick assessments, it can introduce biases and fails to uncover the underlying reasons for behaviors. Betz emphasizes the necessity of human interaction to truly grasp workplace dynamics and recommends a coaching model that allows for open discussions with employees, encouraging them to express themselves freely and share their motivations. Ultimately, she asserts that while technology is a helpful tool, it should serve as a complement to, not a replacement for, human insight in order to achieve a thorough understanding and improvement of performance.

View the slide deck here: https://issuu.com/cvbnetwork/docs/ali...

Video Here:
https://youtu.be/PfUDjnejanI?si=ZT0pQt-2DiNqHCG4